Support

Staying in control.

This guide is about hotels and evenings out. The venues we describe include licensed casinos, and their casino areas are for adults aged 18 and over. If gambling is worrying you or someone close to you, help is free and close at hand.

Talk to someone now

  • National Gambling Helpline: 1800 858 858. Free and confidential support, 24 hours a day, every day of the year. It is open to anyone affected, not only the person who gambles.
  • Gambling Help Online. Free self-help material, plus chat and email counselling around the clock. It also lists the services in each state and territory.
  • Lifeline: 13 11 14. A national service with free help and crisis support at any hour. You can also text 0477 131 114.

Money worries

  • National Debt Helpline: 1800 007 007. Free and confidential advice from professional financial counsellors, 9:30 am to 4:30 pm, Monday to Friday.

Keeping yourself out

Each state and territory runs exclusion programs that let you block yourself from venues. They differ depending on where you live. Gambling Help Online explains what is available in your area.

Sources

  1. Australian Government, BetStop: Support tools. Opened 13 October 2026.